All returned products will be examined upon receipt by the seller. Refunds or exchanges cannot be offered on any opened or used products unless they are faulty. Once your return has been received and accepted by the seller, a refund will be issued via the original payment method. Original shipping charges will not be refunded. An exchange can only be arranged with the original seller.
Refunds or exchanges will be made to you no later than 14 working days of receipt of the returned product(s) or if, there were no product(s) supplied, 14 working days after the day on which you inform us of your decision to cancel your order pursuant to section (6).
More information on our returns and exchange policy can be found here.
