For All Brand Label Items

• Royal Mail Standard Delivery (tracked 2-4 working
  days) - £3.95 (Free on Orders over £60).

For Myza Brand Label Items Only

• Royal Mail First Class Delivery (tracked 1-3 Days) - £4.30 (Free on Orders over £150).

Offers of free delivery pertain to Royal Mail Standard Delivery on Orders shipped within the UK. Please note that our free delivery thresholds will always be applied after a discount code is used, not before. If your order total is below the threshold after using a discount code, then the appropriate delivery charge will be applied.

For Myza Brand Label Items Only

• Royal Mail UK Next Working Day Delivery (tracked) - £8.75).
• (Order by 12pm on a working day for delivery on the next working day).

For Non-Myza Brand Label Items

• Email orders@myza.co to check availability of Royal Mail UK
  Next Working Day Delivery for Non-Myza Brand Labels Items.

Be aware that delivery timelines, including Next Working
Day options, are estimated and not guaranteed. Since some Orders are directly
shipped by our brand partners, your items may arrive in separate packages and
at varying times.

For Myza Brand Label Items

•  Royal Mail – European
  Standard Delivery (tracked 5-7 working days) - £9.85. 

For Non-Myza Brand Label Items

• If European delivery is available on an item, it will be displayed on the
  product page at checkout. If you would like any additional information about
  deliveries to Europe, please contact our Customer Service team at customerservices@myza.co

For Myza Brand Label Items

• Royal Mail – International Standard Delivery (tracked 8-10 working days) - £15.00 (USA, Canada,
  Australia, New Zealand)

For Non-Myza Brand Label Items

•  If International delivery is available on an item, it will be displayed on the product page at
  checkout. If you would like any additional information about international delivery,
  please contact our Customer Service team at customerservices@myza.co

Using a promotional code typically applies a discount solely to the product price, excluding delivery charges. Offers of free delivery pertain to Royal Mail Standard

Delivery on Orders within the UK. Please note that our free delivery thresholds will always be applied after a discount code is used, not before. If your Order total is below the threshold after using a discount code, then the appropriate delivery charge will be applied.

After placing an order, we cannot modify or correct the delivery address. We are not liable for orders lost due to incorrect or incomplete addresses given at checkout. Should your order be returned to the seller for this reason, you will be responsible for all costs associated with re-delivering the order to an accurate address.

Your order may need to be signed for upon delivery, and we'll inform you if this is the case. If you're not typically available at your primary address during standard business hours, you're welcome to specify an alternate delivery address to ensure someone is available to sign for your package. Should you miss the delivery, a notification card will be left with details on how and where to collect your order. Please note, if your parcel isn't collected within the designated period (generally 7 days or after 3 attempts), it will be sent back to us. To have it redelivered, you'll need to contact us to arrange a new delivery and cover the associated costs.

If European or International delivery is available on a product, it is displayed on the product page. If you would like any additional information about deliveries to the UK, Europe or Internationally, please, contact our Customer Service team via our Contact Us form. 

For Orders delivered outside the UK, import duties and taxes may apply upon arrival at its destination. Myza does not handle or collect import duties and taxes for items purchased from its website. Any import
duties are determined by your local customs office once your order arrives in
your country. It is the sole responsibility of the customer to pay any such charges. Myza and its brand partners have no control over these charges.

Our delivery service deems a package as lost if it remains in transit for more than 14 working days for UK orders and 21 days for international orders. While it's rare for deliveries to extend to these lengths, we're unable to issue refunds until after these periods have passed. Myza cannot be held accountable for any direct or indirect losses or damages suffered by a customer due to delays or failure to deliver goods, irrespective of the delivery method used.

• Myza allows you to browse items from various brands, all on a single platform. In some instances, once you have selected the perfect item you will be redirected to the brand’s own website to complete your purchase.
• If you were redirected to the brand's website, follow its checkout process, and you will receive payment confirmation and shipping details directly from it.
• For any changes, cancellations, or returns, you will need to contact the brand directly as it handles this.
• Myza may be compensated when you click through such affiliated links on our website.